IVT FAQs and Help - Content

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Immediately after registering and paying for your subscription. Once you sign up for your membership, you will get immediate access to the most recent journal edition(s). You will see a link to this on your dashboard once you login. You can also navigate to it by going to the Journals section off the main navigation.

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If you are experiencing issues with the site, look through the FAQs to see if there is an answer that will help you. If you cannot find what you are looking for, then please contact customer service for assistance.

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If you submitted content to the site (e.g. photos, content, comments, etc.) and need to have it removed, please contact us with the link to the content in question.

If you suspect that some content is infringing on copyright, or is questionable (be it a spammer, troll, etc.), please contact us and include a link to where you are seeing this suspicious activity and we will review it.

If you want more information on a specific article, try reaching out to the author. The author's name and a link to their biography are located on all articles. You can email the author directly to ask your questions. See the full list of authors here. You can also contact us for more information.

Unfortunately, you cannot change your product offerings unless you upgrade your account and are allotted more product offerings. Also, you cannot switch your products from one to another, unless you are renewing your subscription. If you already have a Gold membership, then please contact customer service to find out how you can get additonal products.

The journals are now online only journals (eJournals). The good news is that you can access the journal content at any time and see all kinds of multimedia associated with the content as well. If you like, you can download a PDF of any journal article (GXP or JVT and assuming you are a paying member with access to the content) if you would like to print it out or take it with you somewhere. Visit the GXP or JVT Journals now!.

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