JVT

Understanding Problems of Subjectivity and Uncertainty in Quality Risk Management | IVT

This paper explores ways in which subjectivity and uncertainty can impact decision-making even when QRM is applied, and it presents ways to facilitate awareness of bias and manage it.  Several types of cognitive biases such as anchoring bias, status quo bias, and knowledge bias that have implications in the application of QRM are described.  Considerations for improving objectivity in risk management are proposed.  In general, these include risk assessment planning, risk assessment tool selection, determining the formality spectrum, and estimating risk scores.  

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