Staying Compliant with Compliant Product Complaint Handling Systems w/Chris Wubbolt

We welcome back Chris Wubbolt to talk about staying compliant with compliant product compliant handling systems. A variety of items are discussed inlcuding:

• Overview of the type of systems and the current requirements impacting them
• How does this integrate into an existing QRM system and does it need to be managed by a separate implementation and monitoring team?
• What exactly constitutes a “product complaint” under regulatory standards?
• What are the most common errors or omissions?
• Outdated systems, Lack of information, and Poorly defined procedures. How can an organization overcome these challenges?
• What are all of the QMS components?
• What are three steps they can take to ensure compatibility with existing QRM?
• What are the best practices for companies to start their QRM?
• How often should internal audits be done of the product complaint process?