Bias in its simplest form is a tendency to lean either in favor of or against a particular thing, while heuristics is an approach to problem solving that uses a limited experience or various shortcuts to arrive at an outcome. Both of these innate tendencies can impact our ability to identify and assess risk, as well as impact our decision making in mitigating or accepting risk.
On this episode of Risk Revolution, an series of Voices in Validation, Lori and Nuala invite Randy Friedman in part one of their discussion on the ways in which bias and heuristics impact risk management, risk identification and the decisions made during the process.
Resources from this Episode:
- Understanding Problems of Subjectivity and Uncertainty in Quality Risk Management
- Risk Analysis and Ordinal Risk Rating Scales—A Closer Look
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